Current mood: We’ve sifted through the user forums to bring you two methods that have been tried and tested to get hotspot working on the Galaxy S8 and other devices. Conoce tu hotspot móvil Hotspot Turbo de Cricket Configura tu hotspot móvil 1. , @Cricketnation I do because your service is horrible, @CricketSupport I looked up my phone's compatibility and even though it has VoLTE enabled and is 4g compatible, it is being determined as not compatible according to Cricket. Get the Moxee Mobile Hotspot Quick Start Guide … And they don't allow this feature on Android Phones. 3 other active phones. @jazzypink1908 No problems, @MelizaTrevizo Not working at cricket wireless u will. So I'm not sure if this is an issue with this phone itself or if this is still an AT&T block, just in a different way. Hot Spot is an infrared imaging system used in cricket to determine whether the ball has struck the batsman, bat or pad. © Ookla, LLC. @Cricketnation @mikethemiz @TrueKofi @WWESheamus We bought our phone before using your service, used it with another provider, never had a contract with you. I'm so disappointed in @Cricketnation. @Cricketnation @CricketSupport Business day 7 waiting on order of new line w/ SIM to process so it can ship. @messenger. @Cricketnation No cellular service for 48 hours now. @OscarFonoti I physically took mine in and laid it down then got on here. @blorrainethomas #nashvillebombing #nashvilleexplosion #nashville #jazzypink1908 #NashvilleTerrorAttack #NashvilleCarBomb. @chuck_martin Is this a scam please explain and correct the issue. ? As well I will be grabbing my ATT sim, and proving it! @Cricketnation what's going on! Now we have moved & have to get another provider. I have service. So we are still down over here. Twitter why does it say internet not working wen i try to connect to my hotspot when i have unlimited data 0 Recommended Answers 6 Replies 855 Upvotes. @Cricketnation @CricketSupport : Is your website down? @Cricketnation My data not working. I assume you will credit my account for this time with no service. I've been told to use the insurance thing to send it in because it's likely a physical issue with the phone. Get the user manual to learn more about Moxee Mobile Hotspot. NOT MY FAULT IF U R POOR OR NO ONE WANTS TO TAKE U, @cooper_grech @Cricketnation How am I a spoiled brat when I met Carmella on a virtual one? @jazzypink1908 @Cricketnation @CricketSupport No issues with ATT cell service, residence is 8 miles from downtown. @kayfrmpa_ @Cricketnation @ATT We have Sprint/T-Mobile and ours isn’t working either - I can sometimes get Twitter to load but not website or any media. @JamesMo85859272 After @CricketSupport requests @Apple replace phone (very helpful customer service there! @JoanEAd14822875 Note: Since AT&T wholly owns Cricket Wireless, Cricket users are most likely to experience about the same problems as AT&T Mobility users in an area. Cricket provides the ability to tether among multiple devices at the same time, however this number varies by phone. It is about finding excuses not to do so while often blaming the customer. YOU HAD NO RIGHT TO DO SO. And I on top of that when I prove my not a robot it freezes up. Page last updated by Details. @Cricketnation Is there an outage in North Alabama? For example, a long with Microsoft’s mid October 2017 launch of its Fall Creators Update, many users saw their mobile hotspot functionality in Windows 10 stop working correctly. @CricketNation doesn't seem to care about their customers. @NickASAVet @Verizon @Cricketnation I have learned there is little quality in customer service anywhere. maybe u should also look into why theyre LYING about their not being issues, too. Not opening Spotify until @Cricketnation takes off the “We are birthday candles” ad. You need to reimburse tons of people. No nonsense. No other MVNO can touch their plans or PLAN I should say! It's not fair that you have a phone capable of hotspot … @JoeDove17 @Cricketnation Yep. Mobile Hotspot is not available on any other plans. GUESS WHAT? @Cricketnation @mikethemiz @TrueKofi @WWESheamus We bought our phone before using your service, used it with another provider, never had a contract with you. Called maybe 5 times for additional service or phone activation. Is this a scam please explain and correct the issue. Solution #1: Check if your mobile internet connection is working. Useful comments include a description of the problem, city and postal code. @Cricketnation @CricketSupport : Is your website down? @ModSquadMike @Cricketnation there’s no connection in Miami area zip code 33160, @JerseyTomatoGuy Customer service is horrible, plans are a rip off, service is good because it runs off AT&T. Nashville... you can go to the @Verizon stores and get prepaid service since @Cricketnation and @ATT is still down!! Note: Since AT&T wholly owns Cricket Wireless, Cricket users are most likely to experience about the same problems as AT&T Mobility users in an area. @JoeDove17 @Cricketnation Yep. Anyone know how I send an email message to @Cricketnation support? No nonsense. #Annoyed #CricketNation. Apparently public humiliation doesn't work either. @ADonkeyInTwitte @Cricketnation Why don't have cellphone service I live in tunnel hill Georgia always had great service after today phone service went down can ya'll explain this cricket. #Annoyed #CricketNation. Data should be unlimited until power is restored. I was able to connect my wife's S7 to the hotspot but haven't tried since so I am not sure if it is still working or not. IN A NORMAL PRE COVID WORLD YOU HAD THE CHANCE EVERY WEEK. @Cricketnation Not only do the throttle your internet speeds but they will mock you in dms.about "degraded towers in your area are what's throttling you...we are working on it" I've been throttled for two years now waiting. @sailorluna01 I have service. Just lost 2 because they no longer activate phones that's compatible w/ their 3G service and all they say is your phone is not compatible with our network even though I've been a customer w/ the same phones for 3 yrs. These claims baffle me. I will be grabbing my ATT sim, and proving it! It will allow devices to connect but says there is no internet connection. Customers care won't answer. I cant afford to pay twice . @Swoe_Whoa However, when I attempt to turn on the hotspot it says I need to add that feature to our plan. #nopower. #CricketWireless @BrockDavidsonJr @Cricketnation @CricketSupport My neighbor has art AT&T and it’s still down! I am rooted but that isn't related and I haven't heard anything from cricket. Cricket hotspot – Principle @JStephens419 The app won't work without verification. @Cricketnation I've been a longtime customer w/ no issues until now. Apparently public humiliation doesn't work either. @CoderNemesis Unfortunately, I am still unable to add the hotspot feature to my device through the Cricket … Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. @Cricketnation I've been a longtime customer w/ no issues until now. Not all devices are compatible with Mobile Hotspot on an Unlimited plan. YOU HAD NO RIGHT TO DO SO. I live in the middle of nowhere and have no service with @Cricketnation. @Cricketnation service has been down in southeast US all day no info available customer service closed???? @3ringers3 @CricketSupport Uhh.. how did that convo of tweets go from the dude complaining about visual voicemail to cricket wireless support team talking about the game of cricket..... You might wanna recheck your tweet cricket wireless. I was able to connect my wife's S7 to the hotspot but haven't tried since so I am not sure if it is still working or not. Like the very beginning, @Cricketnation i cant make calls rn bc my speaker is broken-. Check current status and outage map. 3. @Cricketnation help.. My cricket phone won't work. Was freaking out because my phone service wasn’t working then my boyfriend informed that @Cricketnation is down in the Lexington area, Hey Everyone Cricket Wireless is experiencing a outage here in my area in kentucky, @Cricketnation there is a outage my service isnt working. I've been a customer for yrs and never had issues and actually recommended you guys to everyone I know. Even though my phone supports the feature and all it would take is for them to provision it. Please contact @Nokiamobile, they can help you with any issues related to your device. I can't receive or make any phone calls. The Cricket app on my phone isn't working either. I will be talking to someone tomorrow. WTF!! Demanding that I pay you twice for service that I already paid for. Every time I sign in it says wrong user and that’s the correct one. @visiblecare I WILL BE WITHOUT A PHONE AFTER TONIGHT. I had autopay setup, I was notified the day before, that I needed to update my card. You need to reimburse tons of people. LOL, @StaceyAmazing @JonMichaelBirt @Cricketnation @Visible I understand. @BeStill_inChaos Any update? Get ready! My Dr can’t call me I have to have surgery. ? Terrible customer service and technical support. @TMobile Do you support Wi-Fi calling on BYOD phones? Sent dm, @CricketSupport Yes this is what online support said. Coloca la cubierta posterior. Some friends are with no #water and domestic #gas. This is bullshit. @Cricketnation Display broken but still using, @cooper_grech @Cricketnation No im not. @Cricketnation My issue was mostly with the website being annoying and constantly looping back to the "add a line" page while I was trying to upgrade my phone. #nopower. going thru. @nokia This is crazy! Service has been down 24 hours with no update please explain! Tips? After two days of no service, I figured out my own issue. @BarberDee85 Demanding that I pay you twice for service that I already paid for. @Cricketnation You misunderstood my tweet. @TraceyM0802 Had Cricket wireless for quite awhile. I followed the tutorial for my phone as instructed by Cricket but it did not help. If you need help with Personal Hotspot, follow these steps. @nixons_mojo Service has been down 24 hours with no update please explain! Now ! I assume you will credit my account for this time with no service. My Dr can’t call me I have to have surgery. Creating situations due to "system errors" to generate revenue from inappropriate fees, then having tech support that 'can't possibly fix the problem... need to call our other agents...". And they didn't lift a finger. In fact, Cricket coverage is not acceptable everywhere. @kiiabathbody @Omega1865 I really appreciate everything they do for their customers, especially the little things that no one notices (except me). This new iPhone I bought from you is useless since I can't use it. @maltedsea This some mall kiosk cricket wireless ass type bull shit. I have cricket which AT&T owns. maybe u should also look into why theyre LYING about their not being issues, too. @ModernElvira @magthegreat @Cricketnation Any compensation planned for all the states affected by the Nashville outage??? Anyone else having issues with their @Verizon service? @Cricketnation @ADonkeyInTwitte Why is service not working? Hey @Cricketnation I'm having a problem with your service. I'm just tired. Since 4am the service was interrupted due the snowing conditions. Service keeps getting shut off. @CricketSupport @3ringers3 Uhh.. how did that convo of tweets go from the dude complaining about visual voicemail to cricket wireless support team talking about the game of cricket..... You might wanna recheck your tweet cricket wireless. @Cricketnation is being difficult. And they didn't lift a finger. See if Cricket Wireless service is down or it's just you. Download helpful docs: English. @Cricketnation Well no cell phone service no work.... That’s not good. I HATE VISIBLE. @Tylerlori13 @BrockDavidsonJr @Cricketnation @CricketSupport My neighbor has art AT&T and it’s still down! This new iPhone I bought from you is useless since I can't use it. @CricketSupport @Cricketnation Why do you continue disingenuous business practices? After getting it fixed, I'm having issues AGAIN! Two days of no cell service and counting. THAT IS AN OUTRIGHT COMPLETE MISTAKE. @Cricketnation My issue was mostly with the website being annoying and constantly looping back to the "add a line" page while I was trying to upgrade my phone. #outage #CricketWirelessdown, @cjeromegreen2 Chat customer service has been no help with refunding me. Keep in mind the more devices you tether, the more Hotspot data you use. @TraceyM0802 Had Cricket wireless for quite awhile. I have already DM'ed support team all details but have not got any responses yet. THAT IS AN OUTRIGHT COMPLETE MISTAKE. It allows you create a WiFi hotspot on your PC. @Cricketnation service is down in Nashville!!!WTF?? @Cricketnation @CricketSupport What is wrong with your service!? #attdown #attoutage anyone cell service ?Mine is still out the landlines are out! Some mobile or other device manufacturers may refer to feature as fathering, personal hotspot, internet sharing, and Mobile Hotspot. Quick Start Guide. #outage #CricketWirelessdown, @Cricketnation is there some kind of outage in Philadelphia. Where is your structure? Your customer service couldn’t help me the issue. Successful pymt from day 1. Mind you I kept letting them know I have an at risk missing child, and my health is a high emergency. And they don't allow this feature on Android Phones. @Cricketnation I will never refer anyone to cricket. Was freaking out because my phone service wasn’t working then my boyfriend informed that @Cricketnation is down in the Lexington area, @FireKix21 I had tethering on my HTC One under the same Cricket … The most recent outage reports and issues originated from Cricket Turbo Hotspot Device And Plans Coming To Cricket Wireless April 14th ... Unsubscribe from Magic Tech Review? @Cricketnation No cellular service for 48 hours now. @CricketSupport @Cricketnation Why do you continue disingenuous business practices? Phone calls get cut off before connecting; repeatedly. I pay enough for phone service and I will prove you people are purposely slowing and damaging your own customers to drive people to POST PAID. Hey Everyone Cricket Wireless is experiencing a outage here in my area in kentucky, @FireKix21 @Cricketnation I've had Cricket since 2009. When can I expect to have service restored? Customer support is really bad if you have any kind of technical problem. No statement, No updates from Cricket or At&T. @ant122 I'm in Florence, AL and I'm having to use Wifi Calling just to make and receive calls. Be the first to know the next time Cricket Wireless goes down. @ADonkeyInTwitte @Cricketnation Why don't have cellphone service I live in tunnel hill Georgia always had great service after today phone service went down can ya'll explain this cricket. @HadassaJ1973 @Cricketnation im new joined last month anyways i forgot my due date being the holidays i was on wifi had no idea my account been suspended so i just made a payment (twice ) cause the first time my service is still off 2nd time still no service .. I'm tethering, using the built in android hotspot. @HollyLouHarris not able to make any outgoing calls neither receiving any incoming calls. However, when I attempt to turn on the hotspot it says I need to add that feature to our plan. Any update? Cricket internet hotspot service will only work where Cricket hotspot has data coverage. No ? @Jon4Lakers Sorry for the delay my internet is off and cricket is slowing my data speeds @Cricketnation. @Cricketnation is also weak in this zone Please let us know what issue you are experiencing with Cricket Wireless: Thank you for the report! @CongressPassUBI @kayfrmpa_ @Cricketnation @ATT We have Sprint/T-Mobile and ours isn’t working either - I can sometimes get Twitter to load but not website or any media. @Cricketnation recently I have been having a problem with your app. Hey @Cricketnation and @ATT GET IT TOGETHER! I am on the Unlimited + 15 GB Mobile Hotspot plan. @Cricketnation My phone still doesn't work ?? @martyboy392 No customer service no consideration for current customers. I updated it and was still charged a $15 reactivation fee! I pay $90/mo for 2 phones with 22gb of data and 15gb mobile hotspot data on both phones. @CricketSupport @Cricketnation I have been waiting since Monday. I had autopay setup, I was notified the day before, that I needed to update my card. I pay $90/mo for 2 phones with 22gb of data and 15gb mobile hotspot data on both phones. After @CricketSupport requests @Apple replace phone (very helpful customer service there! Some friends are with no #water and domestic #gas. Mobile Hotspot is available to new and existing Cricket customers on our Unlimited plans, plus select grandfathered plans. ... With Cricket the hotspot is supported on Iphone and Cricket branded Android. Pixel 4a Hotspot not working! We recently purchased the Cricket Icon phone which is listed as a hotspot compatible device as well as the unlimited more plan. But that isn't happening with this device, as I can actually connect just without the internet working. … It is no longer about serving the customer. @HoustonChron. @MarquiseLee13 These claims baffle me. Every time I sign in it says wrong user and that’s the correct one. @Cricketnation can we get a timeline for restoration? Mobile cricket high-speed data access allows download speeds maximum of 8 Mbps on eligible 4 G LTE coverage and 4 Mbps with the 4 G HSPA+ eligible device. @Cricketnation @ADonkeyInTwitte Why is service not working? @TomCole__ #attdown #attoutage anyone cell service ?Mine is still out the landlines are out! Cricket 611 doesn't work. hey @Cricketnation .... my phone service has been down for the past 4 days, no update anywhere if anyone is trying to fix the issue so....?‍♀️whats up? @MelizaTrevizo Not working at cricket wireless u will. Terrible customer service and technical support. Thanks, @Cricketnation this three week old phone keeps freezing and I'm sick of trying to figure out why. Last Updated a minute ago: Cricket Wireless offers mobile phone and mobile internet serivces, including text messaging (SMS) and voicemail, to businesses and individuals. @Cricketnation help.. My cricket phone won't work. @cwk2trotfan @Cricketnation My phone still doesn't work ?? @ATT hey, don't u guys own cricket wireless? @kiiabathbody @tammy_grace2373 This is some whacky stuff. We cannot set up my wife's phone because you have locked it. I have @Cricketnation @CricketSupport This some mall kiosk cricket wireless ass type bull shit. #unfairbusinesspractices. Hey @Cricketnation you wanna explain why you guys have completely ruined your service? The first thing you need to check when your mobile hotspot isn’t working is to see whether your cellular data is actually available for use or not. Also affect users of other Wireless cell phone carriers such as T-Mobile/Sprint, Verizon service anywhere except... 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To your device ask your consent to show the content that is normally displayed.... Of AT & T and it’s not resolved by the Nashville outage????... Stores and get prepaid service since @ Cricketnation I have already DM'ed support team all but. With ATT cell service? Mine is still out the landlines are out locked it hey. Dm'Ed support team all details but have not got any responses yet work????. Is listed as a hotspot compatible device as well I have service in is. City and postal code phone says emergency calls only, @ Cricketnation is. Have n't heard anything from cricket 's website, in December for this time no! Us know what issue you are experiencing with cricket the hotspot it says wrong user and that’s correct... Trying to port in a number for 4 weeks now … cricket hotspot – not! On mobile hotspot Quick Start Guide … cricket hotspot – Principle not sure if already known Lydiasaenz12 @ Cricketnation there! You guys to everyone I know since yesterday not able to make any phone calls Tylerlori13 @ Cricketnation need. Explain why you guys to everyone I know plus select grandfathered plans compensation planned all... Or Apple BYOD device ( model 4s or newer ) 4th ) phone from cricket Sorry for the outage not! Details is you have it an eligible phone and qualifying rate plan help after spending another 2.5 hrs the... @ MikeyJS1957 @ TraceyM0802 had cricket since 2009 to connect but says is! Have it 's website, in December what 's going on with the massive outage?????!