Step 1: Go to selfserve.nycha.info.

Use in English or Spanish. Refer to this guide that shows you the step-by-step process. So the next time you need assistance with your IT-related issues, try creating your own ticket and enjoy the satisfaction that you did it yourself! Customer Contact Center. Welcome to NYCHA E-BILL FOR RESIDENTIAL TENANTS. Self-Service Site. The new system also provides improved reporting, with visibility and transparency into the details of IT Help Desk requests. EMPLOYEE SELF SERVICE LOGIN . MyNYCHA App. Consistent with NextGen NYCHA’s goal to transform to a digital organization, the Information Technology (IT) Department created the NYCHA Service Desk application, which was launched in May 2016. Workforce 1 provides services that will prepare and connect qualified candidates to employment and training opportunities in New York City. Now there are only 6 steps to reduce your rent. Self-Service. Please call the CCC at (718) 707- 7771 to ask for your 9 digit NYCHA id number. In order to ensure timely payment, employees are strongly encouraged to enroll in Direct Deposit. NYCHA Customer Contact Center; Video Tutorial; Home; Exit. In addition to creating Service Desk tickets and enabling access to the knowledge base, employees have an opportunity to provide feedback, including suggestions for improving the self-service experience. Your rent will be adjusted for the month following the submission of the application. On September 8, the application was introduced to all NYCHA employees who utilize IT applications or services. Quick access to your personal, pay, tax, and benefits information . NYCHA … Update: NYCHA is offering new opportunities for Section 8 landlords through the new Housing Choice Voucher Owners Incentive Program. 2017 All Rights Reserved. Program Update. NYCHA Self–Service Portal. NOTE: This seminar is only for NYCHA public housing residents or NYCHA Section 8 voucher holders. “I like that the user can see the status and age of the ticket at any time and the requester can attach documents or screenshots to add clarity.”. Direct Deposit is faster, more secure, and more reliable than paper checks. We simplified the online form. Log on to NYCHA's Self Service Portal. NYCHA will determine the family's eligibility for the program. Audience: Employee Page 1 Revised 7.3.2018 Employee Self Service: Log In and Password Employee Self Service users may: Log into ESS Set your Password Effective September 1, 2018, NYCHA is adopting the non-life threatening (NLT) provision from PIH Notice 2017-20 (HA) for the Section 8 Housing Choice Voucher Program. Now there are only 6 steps to reduce your rent. Victims of domestic violence (VDV) are among the groups considered emergency priorities for public housing and therefore have much shorter waiting periods than non-emergency applicants. HCV Occupancy Lifecycle. Use the app in English or Spanish. NYCHA will accept partial rent payments until the application is processed. Having problem connecting to Selfserve.nycha even though the website appears to be online and not down? We simplified the online form. Try clearing your computers DNS cache so your computer grabs the most recent … Log on to Section 8 Owner Extranet. Use the app in English or Spanish. If you have a story idea or want to contribute an article, please email NYCHANow at NYCHANow@nycha.nyc.gov. NYCHANow chronicles the hard work of the women and men who make the New York City Housing Authority run, reporting the latest news and happenings. Share Print . Getting Started; Connecting to Self-Service Site; Creating and Updating Your Questions and Answers Profile; Resetting User Passwords If when you applied you did not have a Social Security Number you were assigned a unique NYCHA id number beginning with 999. • Create and edit your own self-service ticket(s). Self Service. In August 2016, a pilot for self-service was launched, initially for all IT staff; shortly after, it was expanded to staff in the Finance, Law, and Capital Projects Departments. To submit an article about a project in your department, please contact NYCHANow. City of New York. NYCHA residents can create and manage work tickets for their apartment or public spaces, pay rent, and more. The Service Desk’s self-service feature can be accessed by clicking on the Service Desk link at the top right of the NYCHA Connect homepage. Williams placed NYCHA and Mayor Bill de Blasio at the top of the list for the well-publicized deterioration of public housing across the city that includes lead problems, mold and overdue repairs. An important feature of the Service Desk is the knowledge base. Try the info.com experience for Android in Europe.. © info.com; System1; About; Privacy Policy; Terms; Contact Date/Time Date(s) - 12/09/2020 12:00 pm - 2:00 pm. No hanging on the line or spending time composing emails. We want to hear from you! NYCHA Applicants and Tenants can view their information and complete certain transactions online, anytime – 24 hours a day, 7 days a week. Using the NYCHA Self-Service Portal is the quickest and easiest method to apply for rent hardship. They can also utilize the Quick User Guide, which provides easy-to-follow instructions. With the self-service feature of the new Service Desk, you are empowered with the option to create your own ticket to report any problem that you’re having! You can check the status of the application by logging-on to the NYCHA self-service website, by calling NYCHA's Centralized Call Center, or by visiting one of NYCHA's Walk-In Centers. NYCHA residents can call the Customer Contact Center at 718-707-7771: Regarding emergency repairs in your apartment or in a public space Registration is required! NYCHA eService: This site requires JavaScript. Available for PC, iOS and Android. The Service Desk’s self-service feature can be accessed by clicking on the Service Desk link at the top right of the NYCHA Connect homepage. Residents can also use computers in our mobile Digital Vans to complete their annual re-certifications online. The most secure digital platform to get legally binding, electronically signed documents in just a few seconds. NYCHA residents can create and manage work tickets for their apartment or public spaces, pay rent, and more. This empowers users to resolve issues on their own without having to create a ticket or waiting for someone to get back to them. Step 1: Go to https://selfserve.nycha.info. The next time your computer breaks down or your printer misbehaves, create your own NYCHA Service Desk ticket! Si usted actualmente es inquilino de Sección 8 o solicitante de Sección 8/vivienda pública, puede ingresar al Portal de Autoservicio de NYCHA haciendo clic en … But it makes a big difference for our users and helps us operate more efficiently.”. Family Self-Sufficiency Program. + 197. Self-Service Links. NYC is a trademark and service mark of the City of New York, by Debbie Pitts, Special Assistant to the Vice President, Office of the Chief Information Officer, “I Am NextGen” Honorees Embody NYCHA’s Commitment to Service. With this provision, NYCHA will be able to provide relief to program participants in the inspection process as specified below. Print. And be sure to let us know about your experience. “Self-service is an empowering and transparent way to do business. “The self-service feature of the NYCHA Service Desk is a great idea and the application is very user friendly,” said Charles Berrouet, administrator of data support in the Capital Projects Department. My NYCHA; Customer Contact Center; Family Services; REES; Residents Policies & Procedures; Emergency Preparedness; Share. Forgot your Login ID? + Voucher Issuance & Initial Lease-Up . With no waiting, self-service is continuously open to you! Step 1 – Go to the Nycha Self Service Portal official login page via our official link below. Nycha Self Service Portal. NAV_MY_TICKETS; NAV_REQUEST_REPAIR; NAV_PAY_RENT; NAV_PREFERENCES; NAV_FEEDBACK; NAV_HELP; NAV_TERMS_OF_USE; NAV_LOGOUT; Directory of City Agencies Contact NYC Government City … MyNYCHA Web Self-Service Portal Developments Section 8 Owners. Intake (Admissions) Family submits an application. Fill out, securely sign, print or email your nycha annual recertification form instantly with SignNow. Proceed to refresh your browser by hitting the CTRL + F5 keys simultaneously. Since the launch of this application, the number of open tickets has been significantly reduced. For more information please click here. Accessing ESS from home or Work http://cityshare.nycnet/ess or www.nyc.gov/ess User ID This is your seven-digit Employee ID number which can be found on your pay stub in the box called Reference #; or go to NYCHA Connect, HR, My Pay (NYCAPS). Replacing the old Remedy Help Desk system, the self-service desk improves customer service with a new responsive design format that is easy to use. Category(ies) Upper Manhattan; Workforce 1 The Upper Manhattan & Washington Heights Workforce 1 Career Centers will be presenting virtual employment & job training opportunities for NYCHA residents. NYCHA Applicants, Section 8 Tenants and Section 8 Owners can view their information and complete certain transactions online, anytime – 24 hours a day, 7 days a week. Try clearing your Internet cookies and browser cache. Login; Make a One Time Payment; Welcome to NYCHA E-BILL FOR RESIDENTIAL TENANTS ; Login Screen. Step 2 – Simply login with your login details. Password Login. The knowledge base contains step-by-step instructions on how to address most common issues such as passwords, PC not powering up, and printing, as well as links to application user guides. It was a simple idea and not hard to implement. Step 2: Identify the person in the household who has lost income. First review a list of Frequently Asked Questions, and then contact your property management office to find out if you are eligible! DynaTouch is an integrator and developer of self-service technologies, specializing in software and solutions for kiosks, interactive displays, mobile devices, shared workstations and digital signage for government, healthcare and human resource operations.Give us a call or send us an email today to put our 30 years of experience to work for you! Using the NYCHA Self-Service Portal is the quickest and easiest method to apply for rent hardship. We’re always looking for content that enlightens and informs the NYCHA community. Self-Service Links; HCV Occupancy Lifecycle; Portability; Voucher Payment and Utility Standards; Share Print . “The self-service feature of the NYCHA Service Desk is a great idea and the application is very user friendly,” said Charles Berrouet, administrator of data support in the Capital Projects Department. If the family is deemed eligible, they will be placed on a preliminary waiting list. Password Help? Visit NYCHA's Self-Service Portal at https://on.nyc.gov/2TVkHii Call NYCHA's Customer Contact Center (CCC) at 718-707-7771 (option 5) Call your Property Management Office to … have a paper application mailed to you. Refer to this guide that shows you the step-by-step process. MyNYCHA. Get our Mobile App . Don't have a Login ID? We welcome your collaboration! City of New York. Residents can access the new Online Re-certification Program to conveniently complete their annual re-certification process by clicking on “public housing.” In addition to providing residents with 24/7 access to their information, the portal saves NYCHA valuable staff time … “I am extremely pleased that we were able to bring self-service to the NYCHA Service Desk,” said Chief Information Officer Robert Marano. © APS, Inc. 2004-2020 Server: 192.168.3.27 Server: 192.168.3.27 Start a free trial now to save yourself time and money! If you live in one of NYCHA’s mixed-finance developments, review this list of Frequently Asked Questions about the Earned Income Disallowance to learn more. Enroll today to set up your secure user name and password, view and … Type this number in the SSN box. L=`•…sB¾‰ÈŒì4ZDú›dEˆQÿs´êþŽÏ…¦»ùɜVP&±f¾§¡~H,Å÷ڟk£¹­;¿önmòRCÁ~Uûf. NYCHA can help you learn more about the Earned Income Disallowance. Log on to NYCHA's Self Service Portal. This screen shot from the Self-Service Portal on NYCHA’s internet site features a number of resident self-service programs and initiatives. Want more independence at work? Use in English or Spanish. Yes, in order to register to use the self service portal you must have a social security number (SSN). NYCHA Self-Service Portal. After you click on the link, it will open in a new tab so that you can continue to see the guide and follow the troubleshooting steps if required. Try using some of our troubleshooting tips to resolve the problem. 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